Letter from Veterinarian, Dr. Bernadine Cruz

My name is Dr. Bernadine Cruz, I am a companion animal veterinarian in Southern California. Your Rug Doctor Pet Stain Remover has saved the lives of my two cats along with saving my marriage.

When I first met my husband, he was living in a condo that was clean enough to do surgery in. Needless to say, he did not have pets. Getting married meant adopting my two cats which are totally indoor dwellers. He was a good sport but I must admit, I did fib when I said that I would vacuum daily...NOT! He has done a good job of accepting the cats but the occasional hairball throw-up had pushed him to his limit. I had tried every concoction that I found at the market, home improvement stores, and products sold in the pet retail business. Some helped and some made matters worse. I even had the carpets professionally cleaned but still some stains would not come out. In desperation, I tried a bottle of your 'Pet Stain Remover' and it worked! Even on old stains, it was fantastic. I am going to strongly recommend your product to my feline parents. Now my husband is happy, the rugs don't resemble a bizarre modern art piece and the cats are no longer persona non grata.

Warm regards, Bernadine Cruz, DVM - web contact

The Difference Between Professional Clean and Rug Doctor Clean

We had our carpets cleaned by a professional 3 months ago. Since then our 2 dogs have had a couple of accidents. Since I thought my carpets were already clean, I rented the Rug Doctor to take out the pet stains. After I saw how much dirt came out I cleaned all of our carpets. They were filthy and I had no idea. There were several stains that the professional cleaner said would never come out. One pass with the Rug Doctor and they were gone. There was a gummy, sticky spot that was ground into the carpet for which I had tried every spot and stain remover on the market. I used Rug Doctor's Spot Remover and it only took 2 passes for the entire spot to be removed. I will never hire a professional again. It may be easier to have someone else do the carpets but what is the point if the carpet is only clean on the surface? And the cost of renting the rug doctor and buying the cleaning solutions was a fraction of the cost of having them professionally done. Thank you for such a terrific product. We will be renting (and possibly buying) your product again!

Kim E. - web contact

You Get What You Pay For

Hi,

Just wanted to write to tell you how impressed I am with your machine. As a cleaning supply junky, I have tried many, many products. I have owned three carpet cleaners and still own a brand new carpet cleaner purchased from a local store. When I saw the video of your machine, I had to have it, but I had some doubts that it would outclean my other machine. It blew it away!

Your machine left my family room carpet looking brand new. No more traffic patterns and the texture and feel of the carpet was renewed. The old adage "you get what you pay for" could not be more true here. I am recommending the Rug Doctor to everyone one of my friends and family. The ability to professionally clean my carpets with little effort and on my own time frame makes your machine invaluable.

Barbara N. - web contact

83-Year-Old Loyal Renter

Sirs,

Just a quick note to let you know you have a great product and so you are doing a great service in assisting us "do-it-yourselfers."

I've rented a Rug Doctor many times and am always very pleased with the results. I'm 83 and if I can do it - everyone can. My friends comment on my carpet and I always give you the credit. I have surely spread the good word. And it is so simple. You know, when you get my age - we all like one button - ON & OFF. That's all that is necessary & that's the way we like it best.

Thanks again - A Satisfied Customer, V. Beville - Naples, FL

A Faster, Better Machine

The Wide Track Rug Doctor Carpet Cleaner arrived today and I immediately put it to work. The end result was unbelievable!!! I’ve purchased almost every other rug cleaning machine known to mankind and the results and the time it took to complete the task never came close to what I see with Rug Doctor. It’s hard for me to express how pleased I am. The Wide Track was able to complete the job in half-the-time and the carpet is CLEAN.

Thank you for you’re your high standards of quality and performance. You proved it today!!

Nancy C. - web contact

Quickly Cleaned the Whole House

Received my Wide Track Rug Doctor Carpet Cleaner on Wednesday - just finished doing the whole house in just under 1-1/2 hours with 7 tank refills and the carpet looks perfect! We normally have used Steri-Clean and Chem-Dry services in the past and had to do the entire house at once to make the service cost-effective. Had I known this machine would work this well I would've gotten one years ago. p.s. Our 2 cats agree - the RD cleaning product solution is perfectly acceptable, non-allergenic, and both of them have no problem with even the slightly damp carpets (they usually refuse to touch the newly cleaned ones after the pros have left for hours on end). Thank you for a great product that really works!

James L. - web contact

It's So Easy!

I rented a Rug Doctor yesterday, for the first time. Since then I have cleaned carpet, rugs, and upholstery. I would like to compliment you on a very well-designed machine. It worked great! The directions were right there, the products were right there, and every time I had a question, it seemed that the answers were right there. It was a welcome change from situations where parts are missing or things don't work as they should. And I was thrilled to see a hotline listed, with customer-friendly hours.

And now when I come to your website, it is a very simple thing to send an email no multiple clicks to make. I am most impressed with your company, and will patronize it again. I commend you!!!

Sincerely, Barbara S. Paden City, WV

Other Machines are Toys Compared to Rug Doctor

Hello, my name is Pam and I thought I would tell you my experience renting your Rug Doctor Carpet Cleaning machine. I am simply amazed. Amazed at the cost, how easy the machine is to operate and maneuver and most of all the incredible results the machine gives. I've used a couple of other machines...the Kirby and the Regina Carpet Cleaner, and those are toys compared to this machine. I used it today to do my living room, den, and hall....This machine is so awesome and I plan to tell my friends. You have saved me hundreds of dollars. I've inquired about rug cleaning services and you wouldn't believe the cost. I could never afford them. I have to say, this was so great that if I had to I could clean rugs for a living. Thank you ever so much.

Sincerely, Pam H. - web contact

A Converted Skeptic

WOW!!! I was skeptical at first when my fiance told me a coworker suggested a Rug Doctor. Our apartment carpets had year old beer stains, machine grease off of his work boots, and our puppy's potty training accidents! We went to the store and rented a Rug Doctor. The whole process was very simple. My carpet looks great now and it hardly took any time. I didn't even work up a sweat. It's simple and it works. Now, I don't have to be embarrassed when guests come over. When I have a house of my own I plan on purchasing a Rug Doctor to use several times a year!

Rachael C. - web contact

Rug Doctor Took Care of Smoke Damage

I was so impressed with your machine that I thought I would email you a picture of a carpet I cleaned on our ranch after a fire. With one pass of the Rug Doctor, so much smoke was cleaned out of these carpets that they are almost white again. I was certain that cleaning them would be a waste of time. But thanks to your wonderful machine it is almost as good as new. After a second cleaning I'm sure I won't be able to tell there was any smoke damage to begin with!

Thank you so much, Margie P. - web contact

Removed Stains Over 9 Years Old

Our local Salt Lake City grocery chain, Smiths Food King, rents Rug Doctor carpet-cleaners and sells the entire line of Rug Doctor cleaning solutions. Since I was the one "elected" to clean our carpets (I'm the husband), I "reluctantly" went to Smiths and rented Rug Doctor expecting, at best, a mediocre job. I've since been trained, and I now read the instructions before I begin a project, and after my first effort ever cleaning carpets, I was totally amazed!

We live in a 105-year-old home, and while the carpets are relatively new, they did have spots and/or stains that were ground into the carpets before we purchased our home nine years ago. I was convinced that those spots/stains would never come out. But Rug Doctor did it!! Not only were our carpets extremely clean, but the Rug Doctor is a snap to use, and the Rug Doctor chemicals really, really work!! There is no way a commercial carpet-cleaning company could duplicate what I accomplished using your products!

This may sound silly, but I look forward to cleaning our carpets and using your products any time my wife gives the signal. In fact, I've hinted that I wouldn't mind getting a Rug Doctor carpet cleaner for Christmas, my birthday, or to celebrate National Lady Bug Week!

Thank you for your great products! In a day and age where there's so much "make-do" and passing off mediocrity as quality, I really appreciate what your company has done and the high standards it represents!

KT Magnusson

Pet Stain Remover Wins Again!

Dear Rug Doctor,

Love your machine and your products!!

...we were surprised at how easy the rug cleaning went. We had some serious urine stains from a dog on our carpet that had been there a few weeks and we were concerned these would not be removed. We used your pet stain remover and were amazed at how well this worked.

Even though the carpet is less than a year old, we were surprised at how much dirt came up. Just wanted to let you know how happy we are with your product and we will definitely rent more machines in the future.

Thanks!! Celia and Ray P. - web contact